Arrow Fat Left Icon Arrow Fat Right Icon Arrow Right Icon Cart Icon Close Circle Icon Expand Arrows Icon Facebook Icon Instagram Icon Pinterest Icon Hamburger Icon Information Icon Down Arrow Icon Mail Icon Mini Cart Icon Person Icon Ruler Icon Search Icon Shirt Icon Triangle Icon Bag Icon Play Video

Shipping & Returns

Here we give you the run down on how we ship, returns & exchanges and refunds.  We ask that you always contact us in the first instance if you have any questions via email, 


Mint & Moss aim to pack and ship your order within one business day.

Shipping within Australia is a flat rate of $12.95. 

If you are shopping internationally, please get in touch via email so we can arrange your order. Our email address is 


Sale Purchases: We do not offer refunds on sale purchases or items purchased with a discount code. We will however happily offer an exchange.  We kindly ask that you consider your items carefully before making a purchase.

All other purchases: You may return new, unused FULL PRICE items within 14 days of purchase for a refund or exchange.

Please email prior to returning an item and we will provide you with the return address. Refunds are applied to the original credit card or method of payment.


You can expect to receive your refund within 3 business days of us receiving your return package.  To be eligible for a return your item must be unused and in the same condition you received it. Only full priced items will be refunded. Unfortunately we will not refund on sale goods only exchanged or credit note issued.